Rescheduling, Cancellation and Refund Policy

Can I reschedule my class?

We offer a one time courtesy and transfer your ticket to another schedule within 60 days as long as you're able to inform us at least 48 hours before the booked schedule or event.

You may reach us through email at info@houseofartandcraft.co, or through phone at +617-733-2909.

Can I cancel my class and get a refund?

All sales are final. If you do not contact us 24 hours before the event via email at info@houseofartandcraft.co, or via phone at +617-733-2909, you are no longer eligible to reschedule your ticket to another date and time.

We do not offer refunds on your ticket, however, we will gladly transfer your ticket to another class within 60 days, as a one time courtesy, as long as you contact us 48 hours before the event in the same information provided above.

In the event of severe weather conditions, we will reach out to you on the announcement of cancellation of classes. Should you be unable to attend on the rescheduled class, we will offer a store credit for the full ticket value.

Can I bring outside food to the workshop?

Your wine and soft drinks are complimentary to the workshops. Do to limited space on the table and not enough time in class, we do not allow food during the experience. The only exception would be if you book a Private, Party or Corporate Workshop.

Do you have restrictions during the workshop experience?

To ensure the safety of all attendees, we strictly follow no smoking nor candle burning inside our premises.

For private, corporate and party bookings, we do not allow cooking inside our premises, as well as DJs, Hosts or Speakers of your own.