Shipping & Refund Policy


Shipping

All orders are usually processed between 1-7 business days from the day the order is placed, and shipped within 1-7 business days after processing. (Expected arrival time between 2-14 days). If there are any problems or concerns with your order regarding shipping, tracking, or processing, please contact us at houseofartandcraft@gmail.com

Shipping Rates

$10.97 flat rate shipping on all orders or free shipping with any online purchase of $200 or more within the United States. USPS Priority Mail is our primary method of shipping.

Refund Policy

Thank you in advance for purchasing our product! We only replace items if they are defective or damaged. Due to our products being handmade, all sales are final and non-refundable. If you need to exchange it for the same item, send us an email at houseofartandcraft@gmail.com and we will determine the best course of action to return the product. Please contact us within 3 days of delivery. Ship items back within 10 days of delivery.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.